In order to start accepting direct bookings from WhatsApp, follow the below steps.


WhatsApp Business profile

  1. If you have multiple properties listed on bookusdirect, skip points 1 and 2 and simply copy the multi-property URL you have received by email. It should look like this https://go.bookusdirect.io/your-property/
  2. From your Dashboard, head over to Marketing Hub, then click "view" Distribution channels
  3. Scroll down to the area mentioning "Get direct bookings from WhatsApp" and copy the URL. This URL is unique to your property and WhatsApp
  4. Open your WhatsApp Business account and tap on settings
  5. Go to the business tools section
  6. Go to the business profile section
  7. In the website section paste the WhatsApp URL you have copied from your dashboard
This will allow your guests to access your direct booking link when viewing your WhatsApp Business profile.

WhatsApp Business greeting message


  1. If you have multiple properties listed on bookusdirect, skip points 1 and 2 and simply copy the multi-property URL you have received by email. It should look like this https://go.bookusdirect.io/your-property/

  2. From your Dashboard, head over to Marketing Hub, then click "view" Distribution channels 

  3. Scroll down to the area mentioning "Get direct bookings from WhatsApp" and copy the URL. This URL is unique to your property and WhatsApp

  4. Open your WhatsApp Business account and tap on settings

  5. Go to the business tools section

  6. Go to the greetings message section

  7. From here create your greetings message and include the WhatsApp URL you have copied from your dashboard in it

This will allow your guests to access your direct booking link from your automated greeting message in WhatsApp.

WhatsApp messages


If you do not have a WhatsApp Business account and want to share your direct booking link with guests you chat with on WhatsApp simply paste the WhatsApp URL you have copied from the Distribution channels page on your dashboard in any message you send to guests.


Alternatively, if you have multiple properties listed on bookusdirect, simply copy the multi-property URL you have received by email and paste it in any message you send to guests.